Returns & exchanges

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Thanks for purchasing our products at Hi-Tek Solutions.  

In order to be eligible for a refund, you have to return the product within 30 calendar days of your purchase. The product must be in the same condition that you receive it and undamaged and or modified in any way. 

After we receive your item, our team will inspect it and process your refund. The money will be refunded to the original payment method you’ve used during the purchase. For credit card payments it may take 5 to 10 business days for a refund to show up on your credit card statement. 

If the product is damaged in any way, or you have initiated the return after 30 calendar days have passed, you will not be eligible for a refund. 

Digital Goods: There are no returns or refunds on electronically fulfilled Code numbers. Hi-Tek Solutions is not responsible for stolen or misplaced Codes.

If anything is unclear or you have more questions, feel free to contact our customer support team. You can email us at contact@hitek-solutions.com or call us at 562-361-8034.