Less troubleshooting. More time with your games.
Crashes mid-game, loud fans, high temperatures, or a rig ready for upgrades? We diagnose, repair, clean, and improve gaming PCs with your goals and budget in mind.
What does your gaming PC need?
Cooling and overheating
We inspect airflow, fans, cooler operation, and temperatures to identify the cause.
Crashes, freezes, or no display
Hardware and software testing for unstable games, blue screens, and startup failures.
Performance upgrades
GPU, processor, memory, and SSD upgrades matched to your system and goals.
Deep cleaning
Dust removal and internal cleaning to help restore airflow. Other cooling repairs are quoted separately.
Custom builds and case swaps
Build planning, component installation, cable management, and moving parts into a new case.
AIO cooler installation
Compatible liquid cooler installation and checks for cooling and fit.
Choose your diagnostic option.
A professional evaluation and a clear repair estimate before approved work begins.
Standard diagnostics
FREEApproximately 4 business days
For eligible name-brand and prebuilt devices.
VIP Express
$54.99Within 1 business day
For clients who need diagnostic answers sooner.
Custom diagnostics
$36.99Component, cooling, compatibility, and stability testing for custom systems.
Timeframes cover diagnostics, not repair completion, and exclude Sundays and holidays. VIP Express fees are non-refundable. Custom-built PCs require paid diagnostics; ask us to confirm the option for your system.
Bring your symptoms, not a guessed diagnosis.
Tell us which games crash, when the issue occurs, and what recently changed. We service custom builds and prebuilts, including iBUYPOWER, CyberPowerPC, and MSI.
- Describe the issue and when it happens.
- Mention recent part changes or upgrades.
- Share your gaming and monitor goals.
- Ask us how to transport the tower safely.
Here is what happens next.
- 01
Check in or walk in
Bring your device to our Downey shop.
- 02
We evaluate
Choose the diagnostic option for your device.
- 03
Review the estimate
We explain the issue and your repair options.
- 04
Approve, then collect
We complete and test the approved work.
Common questions.
Yes. Hi-Tek Solutions works on custom-built gaming PCs for repairs, upgrades, cleaning, cooling issues, and performance troubleshooting. Because custom-built systems require more extensive internal diagnostics, they are subject to a diagnostic fee
Yes. We can diagnose overheating, loud fans, thermal throttling, and cooling problems. Services may include deep cleaning, fresh thermal paste, airflow improvements, or liquid cooler installation when appropriate.
Yes. We install and configure upgrades including graphics cards, processors, memory, SSDs, hard drives, power supplies, and compatible cooling components.
Yes. We troubleshoot game crashes, blue screens, instability, startup problems, malware, and other software or hardware issues affecting gaming performance.
Yes. We offer custom gaming PC builds, case swaps, cable management, RGB setup, component upgrades, and liquid-cooling integration.
Yes. We serve Downey and nearby communities including Lakewood, Bellflower, Paramount, Norwalk, South Gate, Compton, Whittier, and other Los Angeles County areas.
A closer look.
Our Limited Warranty
Most repair and restoration services include a 30-day limited warranty on the work performed. Hardware replaced or installed by Hi-Tek Solutions includes a 90-day limited warranty covering the specific replacement component under normal use. Coverage does not extend to unrelated problems or failures involving components we did not replace.
LCD screens, display glass, tempered-glass computer case panels, and other glass components are not covered for cracks, impacts, pressure damage, or other physical damage.
Any additional manufacturer warranty is separate and subject to the manufacturer’s terms and claim process. Warranty details for your repair will be listed on the estimate or invoice.
Custom-Built PC Warranty
Custom-built PCs assembled by Hi-Tek Solutions include a two-year limited hardware warranty covering the hardware supplied and installed by us as part of the original build.
LCD screens, display glass, tempered-glass computer case panels, and other glass components are not covered for cracks, impacts, pressure damage, or other physical damage. Complete warranty details and any applicable limitations will be listed on the estimate or invoice.
Ready to get your device looked at?
You do not need to know the technical cause. Tell us what you need, and we will guide you.
Visit Hi-Tek Solutions.
11917 Paramount Blvd, Suite H
Downey, CA 90242
Monday–Friday: 9:30 AM–6:30 PM
Saturday: 10:30 AM–4:30 PM
Sunday: Closed
Walk-ins welcome.
No appointment needed for device drop-offs. Call first to arrange remote support or a home visit.