Servers & Data Protection
Keep shared files and business systems dependable.
When staff cannot access files or a server starts causing delays, the whole office feels it. We help troubleshoot business servers, plan replacements and review backup and recovery needs.
How we help
Server help, explained simply.
01
Fix access & server issues
Investigate shared folders, staff logins, permissions, storage problems and server performance so we can identify the next step.
Request this help →02
Plan a server change
Review your current environment, application requirements and migration steps before replacing hardware or moving workloads.
Request this help →03
Review backups & recovery
Check what is backed up, where it is stored and how a restore would work. Discuss restore testing and a recovery plan for your business.
Request this help →Cloud backup options
Choose what your business needs to protect.
Start with your computers or cloud accounts. Compare a plan below, or ask us to help choose and set it up.
Referral disclosure: Hi-Tek Solutions may earn a commission when you purchase through these IDrive links. You buy directly from IDrive. Check current prices, renewal rates and plan terms before subscribing.
COMPUTER FILES
IDrive Online Backup
For backing up files from office PCs and Macs. Review the plan’s devices, storage and recovery options.
View computer backup ↗EMAIL & CLOUD FILES
Cloud Applications Backup
For supported Microsoft 365 or Google Workspace data. Check covered accounts, applications and retention.
View cloud app backup ↗TEAM COMPUTERS
IDrive 360
For IT teams managing backups across employee computers through a web console. Review supported devices and plans.
View team backup ↗Already using backup software? Explore IDrive e2.
IDrive e2 is S3-compatible cloud storage for compatible backup applications. It needs an appropriate backup tool and configuration; storage alone does not back up your computers.
Need setup, monitoring or restore testing? Request a backup review → Hi-Tek service scope and pricing are confirmed separately from your subscription.
A clear place to start
Request server or backup help.
Tell us which systems are affected. We will review the environment and service options before proposing work.
Helpful details to include
- What staff cannot access, or which server needs attention.
- Your city, affected users and urgency.
- Your backup setup or last successful backup, if known.
Call during business hours so we can discuss availability. An online request does not reserve immediate service.
Call 562-361-8034 →Mon–Fri 9:30 AM–6:30 PM
Sat 10:30 AM–4:30 PM · Pacific
What happens next
A straightforward process.
Describe the issue or project in your own words. We can ask for technical details later.
We review your request, confirm what needs attention and discuss the right service approach.
Scope, pricing and scheduling are confirmed before work begins.
Know what is covered before you depend on it
Backup storage, retention, monitoring, restore testing and recovery work are defined in the proposal. A backup needs a usable restore process; recovery time and recoverable data depend on the system, backup condition and agreed service. Server software and third-party licensing are reviewed separately.
Quick answers
Before you send a request.
Can you help with an older server?
We can review its condition, software support and business requirements. We will explain whether repair, migration or replacement is a practical option.
Will a backup protect everything automatically?
Coverage depends on the selected data, schedules, storage and monitoring. We review those details and discuss how restoration would be tested.
Can you migrate without interrupting the office?
We plan around your business hours where practical. Any expected downtime, dependencies and rollback approach are discussed before the migration.