Last Updated: July 30, 2025
Hi-Tek Solutions (“we,” “us,” or “our”) respects your privacy and is committed to protecting the information you share with us. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you visit our website [www.hitek-solutions.com], engage with our services, or communicate with us.
1. Information We Collect
We collect personal and non-personal information in various ways, including when you: – Fill out contact forms – Request quotes or services – Subscribe to our newsletters or SMS updates – Use our website (cookies, analytics, etc.)
Types of data collected may include: – Name – Email address – Phone number – IP address – Device/browser info
2. How We Use Your Information
Your information may be used to: – Respond to inquiries or support requests – Schedule and manage appointments – Deliver requested products or services – Send confirmations, reminders, or promotions (email/SMS) – Analyze website usage and improve user experience – Maintain site security (e.g., reCAPTCHA)
3. Sharing Your Information
We do not sell or rent your personal information. We may share data with: – Service providers (e.g., email/SMS delivery platforms, payment processors) – Google Analytics and security services – Legal authorities, if required by law
4. Cookies & Tracking Technologies
Our website uses cookies and tracking tools to: – Improve navigation and load speeds – Understand how visitors use our site – Help prevent spam and abuse via Google reCAPTCHA
Additional Cookie Information:
- If you leave a comment on our site, you may opt-in to saving your name, email address, and website in cookies for convenience. These cookies will last for one year.
- If you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie is discarded when you close your browser.
- When you log in, several cookies will be set to save your login and screen display preferences. Login cookies last for two days, and screen options cookies last for one year. If you select “Remember Me”, your login persists for two weeks.
- If you log out, login cookies are removed. If you edit or publish content, an additional cookie is stored in your browser (expires after 1 day).
You can modify your browser settings to decline cookies, but this may limit functionality.
5. Media Uploads
If you upload images to the website, avoid including embedded location data (EXIF GPS). Visitors can download and extract location data from these images.
6. Embedded Content From Other Websites
Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website. These third-party sites may collect data, use cookies, embed additional tracking, and monitor your interaction with their content.
7. Communication Preferences
By submitting your contact information, you agree to receive service-related updates by email or SMS. You may opt out anytime by replying “STOP” to SMS or using the unsubscribe link in emails.
8. Data Security
We implement industry-standard security measures to protect your information, including encrypted data transmission and limited access protocols.
9. Data Retention
- If you leave a comment, both the comment and its metadata are retained indefinitely. This allows us to approve follow-up comments automatically.
- For users that register (if applicable), we store personal information in their user profile. Users can view, edit, or delete their data (except usernames). Admins may also view and edit this data.
10. Your Rights
If you have an account on this site, or have left comments, you may: – Request an export of personal data we hold – Request deletion of your personal data, except data we’re required to retain for legal or security reasons
To make a request, contact us: – Email: contact@hitek-solutions.com – Phone: (562) 361-8034
11. Where Your Data Is Sent
Visitor comments may be checked through an automated spam detection service.
12. Third-Party Links
Our website may contain links to third-party sites. We are not responsible for the content or privacy practices of those sites.
13. Children’s Privacy
Our services are not directed to children under 18. We do not knowingly collect data from minors.
14. Updates to This Policy
We reserve the right to update this Privacy Policy at any time. Changes will be posted on this page with a revised “Last Updated” date. Continued use of our website constitutes your agreement to any changes.
Hi-Tek Solutions
11917 Paramount Blvd Ste H
Downey, CA 90242
www.hitek-solutions.com